Refund Policy
Last updated: March 2026
Refund Eligibility
Since our service provides instant digital content (live chat sessions), refunds are generally not available once a session has been started.
When Refunds May Be Issued
- Technical failure preventing the chat session from functioning
- Payment charged but session not activated
- Duplicate payment for the same session
How to Request a Refund
Contact us within 24 hours of the payment with:
- Your name and email
- Payment receipt or transaction ID
- Reason for refund request
Refund Processing
Approved refunds will be processed within 7-10 business days to the original payment method.
Non-Refundable Cases
- Sessions that were successfully started and used
- Dissatisfaction with reading content (as it is for entertainment purposes)
- Sessions where the timer expired without usage